Everything restaurants ask us before switching to Forkloom — pricing, setup, features, markets, and security, across Pakistan, Oman, and six more countries.
Find quick, clear answers to the most common questions about our restaurant POS platform. Still unsure? Our team is always ready to help.
Forkloom is a cloud-based restaurant POS and management platform that runs dine-in, takeaway, and delivery from one system, with built-in kitchen ticketing, rider management, and customer records.
Single-counter cafés up to multi-outlet restaurant groups across Pakistan, Oman, Saudi Arabia, the UAE, Kuwait, Bahrain, the UK, and the US. The same system scales from one till to many, so you don't outgrow it as you open new branches.
Yes. You can start with one outlet and add more later without switching systems, re-entering your menu, or losing historical sales data.
No. Forkloom runs on standard POS terminals, tablets, and common thermal printers. Our onboarding team confirms compatibility with whatever you already have before you switch.
Core billing functions continue locally during short outages, and everything syncs back automatically once your connection returns — no lost orders.
Plans are priced per outlet, billed in your local currency — PKR, OMR, SAR, AED, KWD, BHD, GBP, or USD — with tiers based on order volume and feature needs.
Standard onboarding — including menu setup and staff training — is included in your plan. Custom data migration for large multi-outlet groups may carry a one-time fee, confirmed upfront.
Yes, you can move between plans as your outlet count or feature needs change, without losing your order history, menu, or settings.
Bank transfer and major cards, billed in your local currency depending on your market.
Yes, you can start free and explore Forkloom with your own menu loaded in before committing to a paid plan.
KOT (Kitchen Order Ticket) printing sends an order straight to the kitchen printer the moment it's confirmed at the counter, so kitchen staff see it instantly without a runner relaying the order by hand.
You can assign delivery orders to riders, track their status, and settle cash collections, all from within Forkloom instead of a separate app or a WhatsApp group.
Order taker roles let you give staff access to only what their job requires — a phone-order taker isn't looking at end-of-day reports, and a kitchen screen isn't showing pricing controls.
Every customer's contact details and order history are saved automatically, making repeat orders, loyalty offers, and targeted promotions easier to run.
Yes, all three order types run through the same Forkloom interface, with reporting that combines or separates them however you need to see it.
How does Forkloom handle tax and VAT requirements in different countries?
Yes. Pricing is shown in PKR, OMR, SAR, AED, KWD, BHD, GBP, or USD depending on your market, so there's no manual currency conversion.
Data is encrypted in transit and at rest, with role-based access so staff only see what their role permits.
Yes, your sales, menu, and customer data are backed up automatically on a regular schedule, so a device issue doesn't mean lost records.
Forkloom offers 24/7 support, so you can reach a real person if something breaks during service — not just during office hours.
Your data belongs to you. If you ever decide to leave, you can export your menu, sales history, and customer records in full.
Join hundreds of restaurants across 8 countries already growing with Forkloom. Create your free account now and see the difference in your very first shift.